Privacy policy

Last Updated: January 12, 2026

Paradiseee Wellness operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Paradiseee Wellness is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

• Contact details: Name, address, billing address, shipping address, phone number, and email address.
• Financial information: Credit card, debit card, and financial account numbers, payment card information, and transaction details.
• Account information: Username, password, security questions, preferences, and settings.
• Transaction information: Items you view, cart contents, wishlists, purchases, returns, exchanges, and cancelations.
• Communications with us: Information included in customer support inquiries, emails, or chat logs.
• Device information: Device type, browser, network connection, IP address, and unique identifiers.
• Usage information: How and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you: When you create an account, make a purchase, or contact us. You represent and warrant that any personal information you provide to us is your own, or that you have the authority to provide it.
• Automatically through the Services: From your device via cookies and similar technologies when you visit our site.
• From our service providers: Vendors who enable technology, payments, or fulfillment on our behalf.
• From our partners or other third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and collect data. These include:

• Functional Cookies: Necessary for the website to function (e.g., remembering items in your cart or your login session).
• Performance and Advertising Cookies: Used to analyze how you use our site and to deliver targeted advertisements based on your interests.

How We Use Your Personal Information

We use your personal information for the following purposes:

• Provide, Tailor, and Improve the Services: To process payments, fulfill orders, manage your account, facilitate returns, and create a customized shopping experience. This includes sharing data necessary to operate our App and online platform.
• Marketing and Advertising: To send promotional communications by email or postal mail, and to show you online advertisements.
• Security and Fraud Prevention: To authenticate your account, detect fraudulent activity, and secure our services.
• Communicating with You: To provide customer support and maintain our business relationship.
• Legal Reasons: To comply with applicable laws, respond to legal processes, or enforce our policies.

SMS/Text Marketing

If you elect to receive marketing text messages from us, either via our website or by sending a text message indicating your consent, you are providing your prior express written consent to receive recurring marketing or promotional SMS/text messages from us (each, a “Text Message”) sent through an automatic telephone dialing system. These may include cart abandonment messages.

Cost and Frequency: Message and data rates may apply. Message frequency varies.

Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

• Service Providers: Shopify, payment processors, shipping partners, and IT management.
• Marketing Partners: To provide personalized advertising. You may opt-out of data sharing for targeted ads here.
• Legal Requirements: To comply with subpoenas, search warrants, or similar legal requests.
• Corporate Transactions: In connection with a merger, acquisition, or bankruptcy.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit will be transmitted to and shared with Shopify. Shopify uses this data to provide the platform and may use it to improve their own services. For details, please visit the Shopify Consumer Privacy Policy.

Third Party Websites

Our Services may link to third-party websites. We are not responsible for the privacy practices or content of those sites. Information shared on public platforms (e.g., social media) is visible to others and is not covered by this policy.

Children's Data (COPPA Compliance)

The Services are not intended for use by children. We do not knowingly collect personal information from children under the age of 13 (in compliance with COPPA) or under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to request deletion.

Security and Retention

We take reasonable steps to protect your information, but no security system is impenetrable. We retain your personal information only as long as necessary to provide Services, maintain your account, or comply with legal obligations.

Requesting Deletion: If you wish to request the deletion or non-retention of your personal data, please contact us directly at support@paradiseeewellness.com. We will honor such requests in accordance with applicable laws.

Your Rights and Choices

Depending on your location, you may have rights regarding your data, including:

• Right to Access/Know: Request access to the data we hold about you.
• Right to Delete: Request deletion of your data.
• Right to Correct: Request correction of inaccurate data.
• Right to Opt-Out: Opt-out of the "sale" or "sharing" of data for targeted advertising here.

Global Privacy Control (GPC): We recognize GPC signals as a valid request to opt-out of targeted advertising for the browser sending the signal.

International Transfers

Your information may be transferred to and processed in countries outside of your residence, including the United States. We rely on recognized transfer mechanisms (like Standard Contractual Clauses) for data transfers from the EEA/UK.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this website and update the "Last Updated" date above.

Contact

If you have questions, complaints, or wish to exercise your rights, please contact us:

Email: support@paradiseeewellness.com
Mail: 30 North Gould Street, Sheridan, WY, 82801, US